Privacy Policy

Last Updated: 

March 22, 2021

This Privacy policy ("Privacy Policy") together with our Terms of Service sets out the basis on which any Personal Information we collect from you ("you", "your", or "client"), or that you provide to us, will be processed by us. By "Personal Information", we mean any information which, either alone or in combination with other data, enables you to be directly or indirectly identified, for example your name, email address, username, contact details or any unique identifier such as an IP address, device ID or other online identifier.

Please read the following carefully to understand what data we collect, how that data is used and the ways it can be shared by us. If you do not wish for your Personal Information to be used in the ways described within this Privacy Policy then you should not access or use the website, services, functions, or features offered from time to time on the Services.

Information we collect:

Any information about you that you give us by registering for an Aquanow account or corresponding with us by phone, e-mail or otherwise. The information may include but is not limited to your name, address, telephone number, credit card information, certain financial information, your email address and transaction history including records of payments made.

Purposes for which we collect your Personal Information:

We generally use your Personal Information for the following purposes:

  • to properly identify you;
  • to deliver products and services to you;
  • to understand your needs and your eligibility for products and services;
  • to establish and maintain a responsible commercial relationship with you;
  • to develop, enhance, and market products and services, and provide products and services to you;
  • to process billing and collection of any fees;
  • to conduct surveys and get feedback from you;
  • to meet our legal and regulatory requirements;
  • to process your inquiries or respond to questions, comments or concerns regarding Aquanow;
  • to recruit for positions at Aquanow;

It is important that the Personal Information we hold about you is accurate and current. Please keep us informed if your Personal Information changes during your relationship with us.

Security and Confidentiality:

Aquanow is committed to protecting your privacy. Internally, only people with a business need to know Personal Information, or whose duties reasonably require access to it, are granted access to clients’ Personal Information. Such individuals will only process your Personal Information on our instructions and are subject to a duty of confidentiality.

Cookies Data:

We use cookies and similar tracking technologies to track the activity on our Services and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Examples of Cookies we use:

  • Necessary cookies - these are used for technical reasons and are necessary to enable the Services to operate efficiently so that you can navigate the Services with ease and use specific features. These include, for example, cookies that help us to debug any errors. If these cookies are blocked or disabled, some of the Services may not operate effectively.
  • Preference cookies - these are used to improve the functionality of the Services and make it easier to use. They help us to identify you as a repeat user of the Services and help us remember your preferences (for example, your choice of language or region).
  • Analytical - these record your visit to our Services, the pages you have visited and the links you have followed. We will use this information to make the Services and the advertising displayed on it (if any) more relevant to your interests. We may also share this information with third parties for this purpose.

Contact Us:

If you should have any questions or concerns regarding this Privacy Policy, please contact us via